Refund & Return Policy

Cancellations:

At SnapPrint™, we strive to provide you with a pleasant experience when you shop with us. If you need to cancel your order, you have a 24-hour period from the time of purchase to do so without incurring any fees. Should you choose to cancel within this time-frame, we will immediately issue a full refund to your original payment method which will appear within 1-3 business days. Your satisfaction is our utmost priority!

 

Damaged/Incorrect Item:

If your order arrives incorrect, defective, or damaged due to transit, please reach out to us at support@snapprintt.com. We will either refund or reship your order at no extra cost to you, SnapPrint™ will cover all expenses. To facilitate the process, we will need a photo or video of the damaged item. Should you prefer to return the products, we will provide you with a pre-paid shipping label.

 

Returns:

We aim to provide you with the best shopping experience possible, which is why we offer a 30-day return period starting from the delivery date. 

Please note, to be eligible for a return, items must be in their original condition, classified as "new" - unopened, in their original packaging, and with no signs of use.

Please note that customers are responsible for the return shipping fee if they change their mind.

If you're not completely satisfied with your order, or for any questions regarding returns or cancellations, please contact our friendly support team at support@snapprintt.com, and we will do our best to assist you.

 

How do I request a refund?

To return your item, please email us at support@snapprintt.com. The return period is 30 days from the delivery date of the shipment. Items must be in new condition to qualify for a refund. Unfortunately, we cannot issue a refund if the item is not in new condition.

 

Who bears the costs for the return?

If the item arrives damaged, SnapPrint™ will cover the return postage costs and provide a return label.

If the customer changes their mind within 30 days after delivery, the customer will bear the cost of returning the goods.

 

Money-Back Guarantee

SnapPrint™ offers a 30-day money-back guarantee. However, this guarantee does NOT apply if:

-Customers are dissatisfied with the color of the product ordered.

-Customers damage their items after use.

-Customers refuse delivery from carriers.

For more questions or requests about our return and refund policy, you can reach us at support@snapprintt.com.